Technology is all about how you use it |
Ongoing Support Services
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When all the systems are running smoothly, there are no problems, and this is just the way we like it. When things start to go wrong, expert assistance can turn a mountain into a mole hill. When we have installed/configured a system, we are also the best qualified people to provide ongoing support and regular service management of the system. This is know as small-scale facilities management. Depending upon many factors (including the level of on-site technical knowledge), ongoing support services may be a viable option for your site. We can provide many services that enable you to concentrate on the running of your business and not the running of a computer system. From remote systems management and monitoring, through to emergency on-site call out, Andviv can help you out of a jam. In many circumstances, a problem can be resolved remotely with just a telephone call to our office, but in those cases where this is insufficient, we can provide people to come to you. |
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